Terms & Conditions of use

The internet site, www.corporaterooms.in (Hereinafter, the 'Website'), and its corresponding mobile application(Hereinafter, the 'Application') are digital properties of Corporate Rooms Hospitality Private Limited, a company incorporated under the laws of India, having its registered office in Pune, Maharashtra, India (Hereinafter, the 'Corporate Rooms™').

The Website and the corresponding mobile application are intended for use by individual employees of corporate entities or employees/representatives on behalf of respective corporate entities(Hereinafter, the 'User'), for business related travel services bookings. Such services shall be provided by independent parties in respective service fields called (Hereinafter, the 'Service Providers').

The Website enables corporate entities to book accommodation, transport, and other general and business travel facilities for corporate employees' business related travel services bookings. However, as a precondition to availing the services from the Website, the User has to agree that the Website, Application or Corporate Rooms™ are neither owners nor operators of the services offered on the Website/Application, but merely facilitate the coming in contact of the providers of such services and those who want to avail them.

This 'Terms and Conditions' document along with the Privacy, Cancellation, and Refund policies, which have been referenced in this document form an agreement between the Corporate Rooms™ and the User.

1. WEBSITE/ APPLICATION 1.1 The Website/Application is an online marketplace where Users may meet and interact with Service Providers, for their transactions. Service Provider's list their business related travel services on the Website/ Application and User reserves the business related travel services at the prices specified by the Service Provider on the Website/Application. Corporate Rooms™ hereby clarifies and the User agrees and understands that the Corporate Rooms™ is not the owner of the business related travel services and will not be liable for any services or lack of them at the business related travel services booked by the User. It is hereby further clarified that Corporate Rooms™ and Service Providers are separate and independent entities and Corporate Rooms™ does not work as representative or agent of the Service Provider. By making a reservation/booking at the listed business related travel services the User enters into commercial/ contractual terms as offered by and agreed to between Service Provider and the User alone.

1.2 Corporate Rooms™ shall not be responsible and shall not be required to mediate or resolve any dispute or disagreement between User and Service Provider. In no event, shall Corporate Rooms™ be made a party to dispute between User(s) and Service Provider(s).

1.3 This Site is only to be used by an individual or a representative of a corporate entity in his/her capacity as a representative of such corporate entity for the purposes of such corporate entity. User shall not distribute exchange, modify, sell or transmit anything you copy from the Website/Application, including but not limited to any text, images, audio and video, for any business, commercial or public purpose

1.4 As long as the User complies with the terms of these Terms and Conditions of Use, Corporate Rooms™ grants you a non-exclusive, non-transferable, limited right to enter, view and use this Website/Application. The User agrees not to interrupt or attempt to interrupt the operation of this Website/Application in any manner whatsoever.

1.5 Access to certain areas of the Website/Application may only be available to registered Users. To become a registered User, one may be required to answer certain questions or provide certain details. Answers to such questions or details required may be mandatory and/or optional. Users represent and warrant that all information they supply to Corporate Rooms™ through the Website/Application, about themselves, and their respective corporate entities, are true and accurate.

2. OWNERSHIP 2.1 All materials on the Website/Application, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content for any purpose, except as specified herein.

2.2 User agrees to follow all instructions so provided on this Website/Application limiting the way he/she may use the Content.

2.3 There are a number of proprietary logos, service marks and trademarks found on this Website/Application whether owned/used by the Corporate Rooms™ or any other third party. By displaying them on this Site, Corporate Rooms™ is not granting anyone any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

3. THIRD PARTY LINKS The Website/ Application may at Corporate Rooms™ sole discretion, contain links to sites owned and maintained by persons or entities other than Corporate Rooms™. Corporate Rooms™ may also provide links to the other sites for purpose of enabling the User to make payment to Corporate Rooms™. Any of the foregoing links do not constitute an endorsement by the Corporate Rooms™ of any such sites and are provided only as a convenience. Corporate Rooms™ is not responsible for the content or links displayed on such sites. Corporate Rooms™ is not responsible for the privacy practices of such sites which the Corporate Rooms™ does not own, manage or control. Corporate Rooms™ does not regularly review, and makes no warranty or representation regarding materials posted, or Services or services offered, on the sites to which this Website/ Application may be linked and Corporate Rooms™ shall not be responsible for any deficiency thereof. Corporate Rooms™ does not endorse any or all of the materials, Services, and services available on such linked sites, and Corporate Rooms™ expressly disclaims responsibility for the contents of any linked site, the accuracy of any information contained in a linked site, and the quality of the Services and services offered at any linked site. Any decision to view the contents of any linked site is solely the responsibility of User and is made at User's own risk.

4. GENERAL TERMS AND CONDITIOND 4.1 Corporate Rooms™ may add, change, discontinue or remove content from the Website or Application, and may even change these terms and conditions, as and when deemed necessary, including for ensuring security of the Website or Application, or other properties of Corporate Rooms™ or its affiliates.

4.2 Corporate Rooms™ reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.

4.3 No waiver by Corporate Rooms™ of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

4.4 The User agrees not to upload content that :
- Is deliberately or negligently false;
- Is abusive, threatening, inflammatory, offensive, defamatory, coercive, obscene, belligerent, glorifying violence, vulgar, sexually explicit, pornographic or otherwise objectionable;
- Is racist, promotes illegal activity, incitement of the masses, bigotry or hatred;
- violates or infringes any applicable law;
- contains viruses, corrupted data or other harmful, disruptive or destructive files;
- Is unrelated to the area of the Website where it is posted; or
- Contains unauthorised links or similar entities or is capable of interfering with the functioning of foreign data processing equipment/installations, in particular computers.

4.5 Corporate Rooms™ reserves the right to delete, modify or add content without prior or later notice and without explanations and/or reason.

4.6 You hereby grant Corporate Rooms™ and its affiliates a free of charge, irrevocable, permanent, transferable, fully sub-licensable and worldwide right to use your Content in any form and in any medium which is now known or devised at a later date.

4.7 The User agrees not to collect, assemble, and/or publish in any way other users' or Service Providers' data and/or other information.

5. FINANCIALS 5.1 Bookings shall be made through the Website/Application, and the payments may also be made though the Payment Gateway set up on the Website/Application by Corporate Rooms™.

5.2 Corporate Rooms™ shall act as a limited sole payment collection agent; the payments as agreed upon between Corporate Rooms™ and the Service Provider(s), shall be routed to the respective Service Providers by Corporate Rooms™.

5.3 Bill To Company
5.3.1 Corporate Rooms™ allows booking of various business related travel services through its website on a 'Bill to Company' Basis, meaning thereby that that it may allow such services' bookings on a credit basis if the User's organisation/company submits a 'Letter of Authorization' or Signs a "Corporate tie-up Agreement" for Bill to company or Direct Billing' containing details like names of all individuals authorized to sign, name of the individual who will receive and approve the statement, types of charges for which the User's company had agreed, guaranteed volume of bookings, etc and other details as Corporate Rooms™ deems fit.

5.3.2 The statement of account shall be sent by Corporate Rooms™ to the User's organisation/company on a timely basis for clearance.

5.3.3 Corporate Rooms™ shall provide the statements of account to the User's organisation/company on a timely basis for clearance.

5.3.4 All credit facilities shall be suspended until full payment is received from the User's organisation/company. In case of default or delay in payments, Corporate Rooms™ shall decide whether to re-instate the 'Bill to company or Direct Billing' privileges for such User's organisation/company.

6. Intellectual Property Rights 6.1 The Website, Application, and the accompanying content, software, products, trademarks such as logos etc., information, reports, pictures and graphics, are protected by copyright, trademark, and other laws of India and foreign countries, and are protected by national and international laws and agreements, and are the exclusive property of Corporate Rooms™ and its licensors. The User will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Website, or Application

6.2 Subject to your compliance with the terms and conditions of these Terms, Corporate Rooms™ grants you a limited, non-exclusive, non-transferable license, to access and view any content on the Website or Application solely for your organisation's business related travelling purposes. You have no right to sublicense the license rights granted in this section.

6.3 You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Website, Application, or content thereof, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Corporate Rooms™ or its licensors, except for the licenses and rights expressly granted in these Terms.

6.4 Any kind of copying, duplication, distribution, commercial exploitation, modification, adding and/or deletion is prohibited, including the integration of any content on external websites, for example through interlinks, deeplinks, or frames.

7. LIMITATION OF LIABILITY 7.1 Corporate Rooms™ shall act as a limited sole payment collection agent for the Service Providers and its liability, if any, shall not extend to any issues beyond that role.

7.2 Corporate Rooms™ shall not be liable for any damages of any kind whatsoever including but not limited to direct, indirect, incidental, punitive, exemplary and consequential damages, damages for loss of use, data or profits, or other intangible losses, which may arise or are arising from the use of this Website/ Application or any of the information, software, services and related graphics contained within the Website/ Application or any of the Services offered, regardless of whether such damages are based on contract, tort, negligence, strict liability or otherwise, and even if Corporate Rooms™ has been advised of the possibility of damages.

7.3 Notwithstanding anything to the contrary contained herein or elsewhere, Corporate Rooms™ entire liability to the user for any claim arising out of purchasing/browsing the website/application shall be limited to the amount equivalent to the price paid for the product and services giving rise to such claim.

8. DISCLAIMERS 8.1 Corporate Rooms™ does not vouch for the quality or lack thereof, of services provided by any Service Provider listed on the Website/Application, that the User shall engage or hire or appoint pursuant to or resulting from, the material available in the Website/Application.

8.2 The Website/Application may contain errors in the content uploaded by Corporate Rooms™ that may have crept in despite extreme care and cautiousness. Corporate Rooms™ shall bear no liability for such errors, and may make changes, add/remove content from the Website/Application, as and when it deems fit.

8.3 Corporate Rooms™ will not be liable to the User or to any other entity, corporate or otherwise, for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.

9. GOVERNING LAW AND JURISDICTION 9.1 The terms of this agreement shall be governed under the prevailing laws in the Indian Republic and the State of Maharashtra. It is agreed that any dispute of whatsoever nature between Corporate Rooms™ and the User will be subject to exclusive jurisdiction of courts of Pune whether they be Civil or Criminal Courts, Labour Courts, Industrial Tribunals or any other courts or authority of whatsoever nature.

9.2 Any failure, delay or forbearance on the part of Corporate Rooms™ in: (i) exercising any right, power or privilege under this Agreement; or (ii) enforcing terms of this Agreement, shall not operate as a waiver thereof, nor shall any single or partial exercise by Corporate Rooms™ of any right, power or privilege preclude any other future exercise or enforcement thereof.

10. SEVERABILITY The Parties hereto agree that each of the provisions contained in this Agreement shall be severable, and the unenforceability of one or more provisions of this Agreement shall not affect the enforceability of any other provision(s) or of the remainder of this Agreement.

APART FROM THE GENERAL TERMS AND CONDITIONS THE BELOW MENTIONED ARE THE SPECIFIC BOOKING TERMS.
Corporate Rooms™ RESPONSIBILITIES DOES NOT INCLUDE

Domestic Flight Booking Terms
General

  • The total price displayed on the Site includes all applicable government taxes.
  • You are required to pay the entire amount prior to the confirmation of your booking or mail from the Admin / HR / Authorised person of your respected company if tie-up contract is active then requesting for Bill to Company.
  • There will be no refund for 'no-shows' or any partially unused flights.
  • Meals shall be made available on flights according to the respective rules of the respective airlines
  • Refund against partially utilized ticket is as per airlines terms and conditions and could take up to 90 days. Check for refund policy as per Airline terms and conditions.
  • To avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you'll need to make a separate booking using a child fare.
  • Infants must be accompanied by an adult at least 18 years of age.
  • All Tickets/Bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines / supplier.
  • We recommend user to refer airlines terms and conditions before booking the ticket.
  • By accepting our booking terms, user is also agreeing to terms & conditions of the respective airline
  • Corporate Rooms™ charges a non-refundable convenience charge of Rs.250/- for one way flights and Rs.400/- for roundtrip flights additionally on per passenger basis.
  • Additional terms and conditions as levied by respective airlines shall apply.
  • All statutory taxes, surcharges and fees are to be paid by the passenger, as applicable on the date of travel
  • Flight schedules and timings are subject to regulatory approvals and change(s)

Check-in:

  • As per the airline rules, the standard check-in time begins 2 hours before departure for domestic flights.
  • For International flights, the check-in time is 3 hours before departure.
  • The passenger needs to check-in at least 2 hrs prior departure for Air India and Air India Express domestic flights else will be considered as a no show.
  • Infants must have valid proof-of-age documents showing that the infant is less than two years old.

Amendments:

  • Amendments to flight bookings may be made through the Website/Application if the respective airline allows them, otherwise they may be made by directly contacting the respective airline.
  • If the amended booking’s charges are higher than the original booking, such extra charges shall be applicable. No refund shall be made if the amended booking’s charges are lower than the original booking.
  • Corporate Rooms™ shall charge Rs. 250/- a non-refundable for one way flights and Rs.400/- for roundtrip flights additionally on per passenger basis as amendment charges.
  • Depending on the airline's policy, some booked fares may not be amended.
  • All bookings made through us, can also be amended by calling up the Airline directly.

Meal Selection Policy

  • Meals shall be made available on flights according to the respective rules of the respective airlines.
  • The meal amount is non-refundable. (Refundable only if the flight is cancelled by the airlines).
  • The meal would be served only once in case of connecting flights.
  • The meal option is as per the flight's menu and availability.
  • The meal option is allowed only for adults and children (above 2 years of age).

Travel Insurance

  • Flight insurance is provided by respective insurance service providers and Corporate Rooms™ shall have no role in the same.
  • Issues or aspects related to such insurances shall be governed by the respective insurance service providers’ appropriate terms and conditions.
  • On cancellation of flights through the Website, Corporate Rooms™ shall remit whatever amount it receives from the insurance service provider within 5-7 working days from the date of receipt of such amount from such  insurance service provider.

International Flight Booking Terms
General

  • The total price displayed on the Site includes all applicable government taxes excluding all applicable airport taxes or other charges payable at the airport.
  • You are required to pay the entire amount prior to the confirmation of your booking or mail from the Admin / HR / Authorised person of your respected company if tie-up contract is active then requesting for Bill to Company.
  • Name entered in traveller's details should be exactly as per the passport. Name changes after booking are not allowed.
  • There will be no refund for 'no-shows' or any partially unused flights.
  • Meals shall be made available on flights according to the respective rules of the respective airlines
  • Meals, frequent flyer miles and special service are on request basis only and are subject to airlines terms and conditions and confirmation. For any information regarding your Frequent Flyer miles or promotion/ tie-ups, please contact the airline directly.
  • To avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you'll need to make a separate booking using a child fare.
  • Infants must be accompanied by an adult at least 18 years of age.
  • Kindly ensure that you have the relevant visa, transit visa (if applicable), immigration clearance and travel with a passport, with a validity of at least 6 months as on date of travel.
  • All Tickets/Bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines / supplier.
  • We recommend user to refer airlines terms and conditions before booking the ticket.
  • Corporate Rooms™ is not responsible for any schedule change by the airline after issuance of the ticket, but will inform you of the same if informed by the airlines. It is advisable to reconfirm your flight timings 24 hours prior to your flight departure.
  • By accepting our booking terms, user is also agreeing to terms & conditions of the respective airline
  • Corporate Rooms™ charges a non-refundable convenience charge of Rs.500/- for one way flights and Rs.800/- for roundtrip flights additionally on per passenger basis.
  • Additional terms and conditions as levied by respective airlines shall apply.
  • All statutory taxes, surcharges and fees are to be paid by the passenger, as applicable on the date of travel
  • Flight schedules and timings are subject to regulatory approvals and change(s)

Check-in:

  • As per the airline rules, the standard check-in time begins 3 hours before departure for international flights else will be considered as a no show.
  • Infants must have valid proof-of-age documents showing that the infant is less than two years old.
  • You need to carry appropriates travels permissions (Valid Visa, Passport,  Immigration clearance etc.) done before departure. Corporate Rooms™ is not responsible for any issues related to documents (invalid or inappropriate travel documents).
  • As per the airline rules for international flights, the standard check-in time begins 3 hours before departure.

Amendments:

  • Amendments to flight bookings may be made through the Website/Application if the respective airline allows them, otherwise they may be made by directly contacting the respective airline.
  • If the amended booking’s charges are higher than the original booking, such extra charges shall be applicable. No refund shall be made if the amended booking’s charges are lower than the original booking.
  • Corporate Rooms™ shall charge Rs. 500/- a non-refundable for one way flights and Rs.800/- for roundtrip flights additionally on per passenger basis as amendment charges.
  • Depending on the airline's policy, some booked fares may not be amended.
  • All bookings made through us, can also be amended by calling up the Airline directly.
  • All amendments should be done at least 48 hrs (2 days) prior to departure date. Certain airlines do not allow any changes or cancellation within 48 hrs and treat the booking as a No Show.
  • Air Arabia bookings cannot be rescheduled or changed with us. For rescheduling or changing the ticket, please contact airline directly and it is subject to airline's terms and conditions.

Meal Selection Policy

  • Meals shall be made available on flights according to the respective rules of the respective airlines
  • The meal amount is non-refundable. (Refundable only if the flight is cancelled by the airlines).
  • The meal option is as per the flight's menu and availability.
  • The meal option is allowed only for adults and children (above 2 years of age) or as according to the respective rules of the respective flights .

Travel Insurance

  • Flight insurance is provided by respective insurance service providers and Corporate Rooms™ shall have no role in the same.
  • Issues or aspects related to such insurances shall be governed by the respective insurance service providers’ appropriate terms and conditions.
  • On cancellation of flights through the Website, Corporate Rooms™ shall remit whatever amount it receives from the insurance service provider within 5-7 working days from the date of receipt of such amount from such  insurance service provider.

In addition to above terms and conditions, please check the terms and conditions of the respective airline booked by you. The terms and conditions of the respective airline booked by you applies to you.

HOTEL / SERVICE APARTMENT BOOKING TERMS Corporate Rooms™, through its Website, only facilitates the booking of Hotel / Service Apartment Rooms, and has no role whatsoever, in the ownership, operation, scheduling, maintenance, personnel management, business compliance, safety, reliability, or any other aspect of the concerns operating such services. Corporate Rooms™ should only be considered a marketplace for booking of such services, with responsibilities only to the extent of bringing Users in contact with applicable service providers and facilitation of payments towards such services to be delivered to respective service providers.

The following terms and conditions apply to bus travel bookings apart of the general terms and conditions:

  1. Information about various Accommodation Service Providers on the Website including pictures, tariffs, is based on the information received from the respective Service Providers, and Corporate Rooms™ takes no responsibility for the accuracy, completeness, correctness, veracity, authenticity or reliability of the same, and such responsibility shall rest solely with the Accommodation Service Providers.
  2. The primary guest must be at least 18 years old to be able to check into the hotel.
  3. Check-in time and check-out time is as per Accommodation Service Provider's policy & terms. Early check-in or late check-out request is subject to availability and the Accommodation Service Provider might charge the User extra for it. Please note that the check-in time is subject to change as per Accommodation Service Provider's policy & seasonality.
  4. The User or its booked persons' stay does not include additional personal expenses like telephone charges, meals that aren't part of the meal plan, any hotel / service apartments services that are used (like laundry and room service) or tips. The Accommodation Service Provider may charge the User directly for these when the room is being checked out from unless special instruction via email / fax from Admin / HR/ Authorised Signatory requesting for "Bill to Company" and only if Corporate tie-up agreement with Corporate Rooms™ is active .
  5. It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel /service apartment. The identification proofs accepted are Drivers License, Voters Card, and Passport. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
  6. Prices listed on the Website are inclusive/exclusive of various service providers so please check for applicable Government taxes, hotel surcharges, cess, etc, the breakup of which is provided in the Website.
  7. Corporate Rooms™ does not entertain un-married couples nor does the Hotel / Service apartments will allow as per their terms & condition policy. Booking done via online payment gateway will not be refunded if found as un-married couples and will not be provided with any kind of the services as per Corporate Rooms™ Terms & Condition policy.

In addition to above terms and conditions, please check the terms and conditions of the respective hotel /service apartment booked by you. The terms and conditions of the respective hotel /service apartment booked by you applies to you.

BUS BOOKING TERMS Corporate Rooms™, through its Website, only facilitates the booking of buses, and has no role whatsoever, in the ownership, operation, scheduling, maintenance, personnel management, business compliance, safety, reliability, or any other aspect of the concerns operating such bus travel services. Corporate Rooms™ should only be considered a marketplace for booking of such bus services, with responsibilities only to the extent of bringing Users in contact with such bus travel service providers and facilitation of payments towards such services to be delivered to respective bus travel service providers.

The following terms and conditions apply to bus travel bookings apart of the general terms and conditions:

  1. Corporate Rooms™ does not be responsible for the following:
    a. bus operator's bus not departing / reaching on time.
    b. Bus condition not being up to the User's expectation.
    c. Bus operator cancelling the bus' trip.
    d. Bus operator changing the customer's seat.
    e. Bus operator's employees being rude.
    f. Loss/theft/damage to the User or the booked people's baggage.
    g. Customer waiting at the wrong boarding point (please call the bus operator to find out the exact, boarding point if you are not a regular traveller on that particular bus).
    h. Bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point.
  2. User shall be required to furnish the following while boarding the bus to be allowed to board the booked bus:
    a. A copy of the ticket. (A print out of the ticket or the print out of the ticket e-mail).
    b. Identity proof of the booked person (Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card).
  3. The arrival and departure times mentioned on the ticket are only tentative timings . However the bus will not leave the source before the time that is mentioned on the ticket.
  4. In case the bus operator changes the type of bus due to some reason or any other discrepancy, Corporate Rooms™ shall refund the differential amount to the customer only upon being intimated by the bus operator.

In addition to above terms and conditions, please check the terms and conditions of the respective BUS Service Providers booked by you. The terms and conditions of the respective BUS Service Providers booked by you applies to you

CAR RENTAL TERMS Corporate Rooms™, through its Website, only facilitates the booking of cars/taxis, and has no role whatsoever, in the ownership, operation, scheduling, maintenance, personnel management, business compliance, safety, reliability, or any other aspect of the concerns operating such Car /taxi services. Corporate Rooms™ should only be considered a marketplace for booking of such Car/taxi services, with responsibilities only to the extent of bringing Users in contact with such Car/taxi service providers and facilitation of payments towards such services to be delivered to respective Car/taxi service providers. Corporate Rooms™ only commits itself to a careful choice and control of service providers listed on the Website, but the relevant service provider shall be liable in its own responsibility.

The following terms and conditions apply to car/taxi travel bookings apart of the general terms and conditions in the main agreement, and those mentioned above:

OTHER APPLICABLE TERMS AND CONDITIONS
I, DO HEREBY CONFIRM THAT I HAVE READ, UNDERSTOOD AND ACKNOWLEDGED THE FOLLOWING TERMS AND CONDITIONS:

  • Customer understands and agrees that Corporate Rooms™ and its Website/Application is ONLY an online marketplace and it does not operate Car/taxi services on its own. In order to provide a comprehensive choice of Car/taxi services, vehicle types and prices to customers, it has tied up with many car/taxi Operators ("Operators").
  • Customer understands and agrees to avail car/taxi service of the Operator where such arrangement for car/taxi hire is with the Operator and Corporate Rooms™ is not liable to you for the provision of these services.
  • Customer understands and agrees that Corporate Rooms™  responsibilities doesn't include:
  • Car/Taxi operator’s not departing / reaching on time.
  • Car/Taxi condition not being up to the User’s expectation.
  • Car/Taxi operator cancelling the trip.
  • Car/Taxi operator changing the car.
  • Car/Taxi operator's employees being rude.
  • Loss/theft/damage to the User or the booked people’s baggage.
  • Car/Taxi waiting at the wrong boarding point (please call the Car/Taxi operator to find out the exact, boarding point if you are not a regular traveller on that particular).
  1. Distance and time is calculated from garage back to garage for both within city and outside city trips. In case of a pickup from City A and drop to city B, the distance from the drop off point in city B to garage in City A will be calculated and the payment for the same has to be made by the customer.
  2. Distance and time are calculated from the operator's garage and not from the customer's residence. Customers are requested to check the starting time and the starting odometer recorded on the trip sheet available with the driver prior to the journey. Disputes regarding the same will not be acceptable after completion of journey.
  3. Expenses like toll charges permit charges, parking charges, entry & toll fees are to be borne by hirer.
  4. Service Tax & any other Government Tax as per Government guidelines will be charged on the total bill.
  5. The estimate provided at the time of booking is not to be construed as a package pricing for your trip unless specifically indicated. The final amount for your trip will be calculated based on actual usage (number of Kilometres and hours).
  6. For Local Duties, driver BA/TA is applicable after 10.00 pm (or after 12 hours of service). In Hyderabad, local BA/TA is applicable between 9.00 pm and 7.00 am.
  7. Extra time up to 30 minutes will be treated half an hr, 31 minutes onwards as full hour and will attract tariff applicable to next higher slab/extra hour.
  8. However, the fares, and method of calculating the billable amounts may differ to the extent that the listing on the Website expressly specifies so.
  9. In no condition, Corporate Rooms™ will indemnify any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused to the User or its booked passengers, or their luggage, which the User or its booked passengers shall be responsible for themselves, or may hold the service provider liable for.
  10. j. In no condition, Corporate Rooms™ will indemnify any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused to the User or its booked passengers, as a result of the information or representations seen on the Website, in so far as such information or representations are derived from the Operator.
  11. Additional terms and conditions as levied by respective Car /Taxi operators shall apply.
  12. Customer shall be present 15 minutes in advance at the boarding point to avoid delays during the journey.
  13. Customer shall carry a copy of confirmed ticket with personal identification certificate such as Pan Card, Driving License etc. for verification, failing to do so, customer may not be allowed to board the car /taxi.
  14. Customer shall ensure appropriate behaviour and avoid any nuisance, quarrel, manhandling with fellow customers or driver of the taxi during the journey. In case of such behaviour, the car/ taxi driver shall have complete authority to forbid you to carry out the journey. No loss or claim resulting out of such incident shall be payable in any manner to customer.
  15. Customer shall not be allowed to travel in the car/ taxi if he is found intoxicated or under influence of any drug or similar substances.
  16. Customer shall stop and take breaks at specified places only and customer shall not be allowed to take additional breaks except in case of emergency.
  17. Customer shall be responsible and liable for their own safety and security of luggage. In no condition, Corporate Rooms™ will indemnify any loss to customer or their luggage in any event.
  18. Customer shall not smoke; chew tobacco or such other substances during the journey.
  19. Customer shall comply with "Cancellation Policy" of the Operator for the purpose of this transaction. In case of cancellation, Customer shall be refunded the balance amount from the ticket fare after appropriate deductions as per above mentioned Cancellation Policy. Customer confirms that he has read, understood and acknowledged this Cancellation Policy as provided with the confirmed ticket at customer's registered email id.
  20. In case of break down or accident of taxi where Operator has been unable to make alternative arrangement, Corporate Rooms™ shall provide proportionate refund to Customer for uncovered distance. Any claims, liabilities or legal costs arising out of such event shall be borne by the Operator.
  21. In the event of any dissatisfaction with any of the services provided by Operator or the driver, the matter must be reported directly to Operator or Corporate Rooms™, within 24 hours in order that action may be taken to remedy the problem. If notice is not given to Operator or Corporate Rooms™ within 24 hours, after discovery of the dissatisfaction, Operator or Corporate Rooms™ cannot and will not accept responsibility.
  22. Customer agree that Corporate Rooms™ does not warrant or make any representations regarding the use of or the result of the use of the car/taxi services given on its site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from the Operator.
  23. Corporate Rooms™ will not be liable to Customer or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of the information derived by customer through usage of site. In no event shall Corporate Rooms™ be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of information provided on the site in so far as such information is derived from the Operator.
  24. To the extent permitted by law, neither Corporate Rooms™ nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for
    (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim,
    (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings)of Operator as made available on our site,
    (iii) the services rendered or the products offered by the Operator,
    (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our site, or
    (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Operator (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

Apart from the terms and conditions mentioned above, Customer has read, understood and acknowledged general terms and conditions set out in http://www.corporaterooms.in/terms-and-conditions.

CAR / TAXI OUTSTATION TRAVEL TERMS

  • For Out Station duties, a min of 250 Kilometres is chargeable in Bangalore. 300 Kilometres in Hyderabad. Min of 225 Kilometres or 250 Kilometres in Chennai. For all other cities, a min of 300 Kilometres is chargeable per day for outstation travel.
  • A calendar day begins at 6.00 A.M and ends at 12.00 Midnight. In case a drop off happens after 12 midnight, an additional days charges (of 225 Kilometres, 250 Kilometres or 300 Kilometres) are applicable unless specifically stated in the package rates quoted.
  • Driver BA/TA will be twice the normal daily BA/TA between 10 pm and 6 am. (If the driver of the vehicle being hired drives the car beyond 10 pm on any night or before 6 am on any day, then twice the applicable daily BA/TA will apply).
  • No receipts will be provided for state entry taxes by the operator.

TERMS & CONDITIONS AND RESPONSIBILITIES

  • Corporate Rooms™  is ONLY an online car rental booking agent. It does not operate any car rental services of its own. In order to provide a comprehensive choice of car rental operators, vehicle types and prices to customers, it has tied up with many car rental operators.
  • Your contract for car hire is with the car rental operator and we are not liable to you for the provision of these services, however we will try to ensure that you have a car rental service at your disposal in our capacity as agent for the car rental operators.
  • Booking a car rental (that will be serviced by the car rental operator) from its' network of car rental operators
  • Providing refund and support in the event of cancellation.
  • Car rental tariffs are subject to change without prior notice.

In addition to above terms and conditions, please check the terms and conditions of the respective CAR /TAXI Service Providers booked by you. The terms and conditions of the respective CAR /TAXI Service Providers booked by you applies to you

CONFERENCE ROOM TERMS Corporate Rooms™, through its Website, only facilitates the booking of Conference Rooms, and has no role whatsoever, in the ownership, operation, scheduling, maintenance, personnel management, business compliance, safety, reliability, or any other aspect of the concerns operating such services. Corporate Rooms™ should only be considered a marketplace for booking of such services, with responsibilities only to the extent of bringing Users in contact with applicable service providers and facilitation of payments towards such services to be delivered to respective service providers.

The following terms and conditions apply to CONFERENCE ROOM bookings apart of the general terms and conditions, and those mentioned hereinabove:

1. General

  1. Information about various Conference Room Service Providers on the Website including pictures, tariffs, is based on the information received from the respective Service Providers, and Corporate Rooms™ takes no responsibility for the accuracy, completeness, correctness, veracity, authenticity or reliability of the same, and such responsibility shall rest solely with the Conference Room Service Providers.
  2. The primary guest must be at least 18 years old to be able to take responsibility for use of the Conference Room by all attendees.
  3. The User or its booked persons' use of the Conference Room does not include additional personal expenses like telephone charges, meals that aren't part of the booking plan, any other services that are used (like laundry and room service) or stay. The Conference Room Service Provider may charge the User directly for these or will require approval of Admin / HR / Authorised Signatory by Email or fax for "Bill to Company" Option.
  4. It is mandatory for the appointed personnel for use of the Conference Room to present valid photo identification at the time of conferencing. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, and Passport. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
  5. Prices listed on the Website are exclusive of various applicable Government taxes, hotel surcharges, cess, etc, the breakup of which is provided in the Website.
  6. Please check cancellation and refund policy of the same before booking.

In addition to above terms and conditions, please check the terms and conditions of the respective Conference Room Service Providers booked by you. The terms and conditions of the respective Conference Room Service Providers booked by you applies to you

Taxes Prices listed on the Website are some inclusive and some exclusive of various applicable Government taxes, surcharges, cess, etc, for flight /hotel /service apartments/ conference room / Bus / Car / Office Space or any other Service of Corporate Rooms™ may add on later stage. The Tax breakup of which is provided in the Website. Please check their tax structure before booking.

Corporate Rooms™ will not be responsible for any tax liabilities of the service providers or user's.

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